HELP / GENERAL INFO

Buy Online:

Our Galleries contain a fully functioning shopping cart. While viewing the Gallery, clicking the "Buy/View Cart" button will open the Shopping Cart window. Follow the easy instructions in the Cart window to complete a purchase. By following the directions in the Cart window, you can add or delete items as needed. You may minimize the Cart window at any time and your items will not be deleted. We only accept PayPal at this time, but you do not need a PayPal account to purchase. Simply follow the instructions at checkout time for credit card use.

See a photo that you really like? PLEASE COMMENT ON IT!
We have a comment system built into our Gallery. While in the Gallery, click the 'comments' icon and you can leave a comment on the current image being viewed. Also, clicking the 'comments' icon will display all previously left comments (if any exist).

Scrolling Thumbnails!
There are more photos in each gallery than might appear at first glance. Just mouse over the Gallery thumbnails and move to the left or right. Or, use the small scroll bar below the thumbnails to more quickly navigate through the thumbnails. When you see an image you'd like to view, just click the thumbnail. You may also browse next or previous images by clicking the navigation arrows, or you may start a slideshow.

FAQ:

Q: Can I buy your digital files for use in my publications, website, or other applications?
A: Generally, we do not sell digital files. If you are interested in using one or more of our photos for a project and would like a digital file or comping image, please contact us for the proper licensing options.

Q: I like one or more of your images but need it to be a different color or look. Can you change it?
A: Absolutely. We can edit almost any photo to a particular color scheme or treatment. The exception is that if we only have a black and white original of a photo, we cannot return it to it's original full color. We can make those images duotones or give them other color treatments or effects.

Q: I ordered a print and the color or brightness seems a little different than what I saw on my computer screen when viewing your Gallery. Is something wrong?
A: You may see a slight color or contrast difference on an actual print due to the fact that most computer screens differ in calibration settings such as color hue/saturation, and brightness/contrast, or may not display color profiles properly. Our images are edited for accurate output to the specific media used for printing. Your monitor settings are out of our control and we cannot guarantee your print order will look like what you see on your screen.

Q: I ordered a standard size print and some of the image is cropped out. Why is that?
A: All of our photos are in a standard 2 by 3 size format. This means that on a landscape image, the height is 2/3 of the width and the reverse is true for a vertical or "portrait" image. "Standard" print sizes to accommodate most frames (e.g. 8" x 10") require cropping to fit the image area. While this sometimes creates an odd crop, we will do our best to find the best crop for the particular image.

Q: I'd like a photo of a specific subject, but you don't have it. Will you go out and shoot it?
A: Sure! Let us know what you'd like and for a modest fee we'll get the shot, then edit it to your liking.

* Attention publishers/authors: We can also shoot to spec for publication work - please contact us with your information. *

Q: I don't see what I am looking for in your shopping cart options. What do I do?
A: Please use the "Email Order" option and use as much detail as possible to describe what it is you are looking for. We will do our best to fulfill your request.

Q: My friend is getting married. WIll you shoot the wedding?
A: No. We do not shoot weddings. Model portfolios, portraits, pets, and other events may possibly be considered.

Q: I need some product photography or pack shots. Can you help me out?
A: Sure, we do commercial photography. We can shoot to your specs, and even provide silos (clipping paths) or other treatments if needed.

Q: I have property or a facility and need high-quality images to advertise it or for other use. Will you photograph it?
A: Absolutey. Real Estate and Architectural photography is one of our specialties. Using available light, we have the ability and the right equipment to capture the fine details and full views of your property. Contact us for more information.

If you have any questions that are not answered above, please contact us.